Contact Us
Last updated: August 2026
We’re Here to Help.
Have a question about a product, an order, shipping, returns, or another part of your shopping experience? Our customer support team is available to provide clear and helpful assistance.
Questions are part of the shopping experience.
At Guanlitan, we want customers to feel comfortable reaching out whenever they need assistance. Whether you are considering a product before placing an order or need help after your purchase, our team is available to help with store-related questions.
For the quickest response, please contact us by email with as much relevant information as possible. If your question concerns an existing order, including your order number can help us locate the relevant information and assist you more efficiently.
Email Support
Email is the primary way to contact the Guanlitan customer support team. You can contact us with questions about products, orders, shipping, returns, refunds, cancellations, payments, and general store information.
Support Hours
Our customer support team is available during the following hours. Messages received outside these hours will be reviewed when support resumes.
Contact Information
Guanlitan can be contacted using the information provided below. For customer service questions, please use our support email so our team can respond directly to your request.
Bridgeport, CT 06607-1901
United States
Send us the details and we’ll take it from there.
Product Questions
Ask about product details, available styles, sizing information, materials, or other questions before placing your order.
Order Assistance
If you need help with an existing order, please include your order number and the email address used when placing the order.
Shipping Questions
Contact our team about order processing, delivery, tracking, shipping status, or other delivery-related concerns.
Returns & Refunds
We can assist with questions about the return process, refund status, and other return-related information.
Payment Assistance
If you have questions about payment or checkout, our team can help clarify store-related payment information.
General Questions
If your question does not fit one of the categories above, you can still contact us and our team will direct your request appropriately.
Need assistance?
Send your question to our customer support team and include any relevant order information so we can better understand your request.